Customer Care
We understand that supporting your local store should not mean sacrificing customer care. We have made it our mission to provide our customers with everything they need to trust us that your home purchasing experience will be a stress free one. From the day you start shopping we offer services to ease the burdens of financing, delivery and repair services.
Financing
We have partnered with Fairstone Financing Solutions to offer inhouse financing with several payment plan options and a quick and convenient application process via QR code or text.
Delivery Information
We know that moving large appliances and mattresses is not for everyone. We have an inhouse delivery service available to those in need.
Servicing
We service what we sell. With an inhouse technician there is no need to call the 1-800 customer care numbers. Call us personally and we will take care of waiting on hold with the manufacturers, filing the paperwork and we will set you up with our technician to come repair your appliance in your home.
Warranty Details
We have partnered with Phoenix AMD to provide extended warranty options to give you the peace of mind that your appliance will be taken care of for years ahead. With 100% parts, labor and mileage coverage PLUS a few bonuses including frozen food loss protection, power surge protection and more, S.O.S warranty services goes above and beyond your standard manufacturer coverage. Ask us in store for more information
Frequently Asked Questions
Get answers to our most-asked questions
Do you deliver?
Yes. Check in store for our fees.
Do you repair?
We repair the appliances that we sell.
Is there warranty?
All of the appliances, mattresses, bbqs, vacs come with manufacturer warranty included. We offer extended warranty packages on appliances as well.
How quickly do orders arrive?
Most of our items are in stock in store to walk out with same day. Check in store for etas on non stocked items.
What if I do not like the comfort of my mattress?
Although our mattresses do have defect warranty, we do not have a comfort guarantee. We strongly suggest setting a half hour aside to come in and lay on mattresses before you purchase and speaking with one of our sleep experts.
Do you have sales?
We have the same appliances sales as the big box stores. Check in store for any local store promotions.
Are you open weekends
We are open Saturday and closed Sunday.
Can you give me prices by email?
Yes, we are happy to provide quotes by email.
Do you remove the old appliances/beds?
Yes, for a fee. Check in store for fees associated with removals.
Do you provide installation?
We install most appliances. Check in store for the few items that we recommend a licensed tradesperson for.
Real People,
Real Reviews
Friendly staff and great appliances.
Raglan James
Google Review
Teana and Yves were so helpful and knowledgeable as I was looking for appliances.
S Brinklow
Google Review
Great selections, knowledgeable and willing to find you what your looking for. Small town service with big city choices.
K Markwart
Google Review
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